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Shipping & Returns

To Expenses and forms of shipment for the Peninsula, Baleares and the Canary Islands The expenses of shipment that next are detailed are valid only for the Iberian Peninsula, Baleares and the Canary Islands. For other consúltanos places.

All the envios are GRATUITOUS for Spain, Baleares and the Canary Islands from 100 euros. We sent by means of Nacex service express 24h. For inferior orders of 100 euros expenses of envio are applied. After making envio Laplantamagica it facilitates his clients I number of pursuit of his package by sms that can consult in http://www.nacex.es The envios of fresh products single are made of Monday to Thursday. Table Expenses of

Shipping to Peninsula before 19h 8.50

Shipping to Peninsula before 13h 10.50

Shipping to Balearic 11.90

Shipping to the Canary Islands 12.50

Shipping to Europe economic 25

B. Forms of payment

Against reimbursement The order is paid at the moment for receiving it. This mode of payment has one additional cost of 3.50. (ONLY SPAIN) Banking transference When the client does an order one of the ones in charge of Laplantamagica will verify if really it is then had the asked for material. In the case of not having the available material it will be contacted with the client and it will be let now to him of the date of availability. The client enters the money in the account of Laplantamagica indicating his full name to identify the order correctly. The account number to make the entrance will receive it at the moment for making the order. When doing the entrance is not due to forget to indicate the number of order. C. Changes and Returns 1, Changes 1.1. Defective merchandise In case the merchandise arrived defective the client will have to put itself in contact with the productor/fabricante (a list with the telephone numbers of attention to the client will be facilitated) to solve the problem. If the manufacturer concludes that the material must replace the client will have to send the merchandise running with the expenses of shipment. The defective products will be sent to the manufacturer and once repaired or replaced Laplantamagica it will again send them to the client paid bearings. 1.2. Changes If the change must to an error on the part of the client (it mistakes when making the order) this one will run more with the expenses of shipment 6? for administrative expenses. In case the error were due to Laplantamagica, the client would receive the merchandise asked for without additional cost. In order to accept a return as much the product as the packing must be in perfect state and the original content yet. Also a copy of the invoice must be included in the shipment. 2, Returns If the client considered that the product is not what hoped would give back the amount to him of the product except the expenses of shipment. For it it will have to be put in contact with us in the term of 7 days from the reception of the shipment, to send the product properly packed and with the paid bearings to the direction of Laplantamagica.

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